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Frequently Asked Questions
We accept payments via major credit/debit cards, net banking, and popular digital wallets.
Yes, we offer international shipping. Shipping charges will vary depending on the destination country and will be borne by the client.
We aim to process and ship all orders within [15] business days. Delivery times may vary depending on the shipping destination and courier service.
Our return policy allows for returns within 5 working days of receiving the product. Please refer to our Return and Refund Policy for detailed information.
Yes, we offer exchanges for products of the same value. Please contact our customer service team for assistance with exchanges.
Customized or personalized items and sale items are non-returnable and non-refundable.
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery online.
In the rare event that you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement.
For returns within India, a flat fee of ₹270 will be deducted from your refund amount to cover return shipping costs. For international returns, the client is responsible for arranging and paying for return shipping.
You can reach our customer service team by emailing us at or by filling out the contact form on our website. We strive to respond to all inquiries within 24-48 hours.